How to cancel an appointment.

 

When we agree to work together, the appointment slot becomes yours, and is reserved solely for you. If you need to change or cancel an appointment, please provide 48 hours’ notice. For example, if your appointment is at 9am on a Wednesday, you need to let me know by 9am on Monday.

 

If you miss an appointment or cancel within two days, the full cost of your appointment is still payable.

 

To cancel or change an appointment, please email me at neuropowermatters@gmail.

 

If you cancel often, we will chat about your child’s sessions, and what help you might need to attend appointments. We can also discuss amending the time slot wherever possible. If we can’t find a solution, then we will then pause sessions until you are able to attend your appointments. What is considered ‘often’ is at my sole discretion.

 

If you would like to cancel all future appointments, please note that 48 hours’ notice is required. If I need to cancel an appointment, I will do my best to reschedule.

 

Acknowledgement

 

By booking in with me, you are agreeing that you accept all the above terms and conditions. You will have access to this information prior to booking in, and it will be confirmed via email (or in person) that you have read and understood the terms.