Terms and Conditions

 

These Terms and Conditions set out the basis on which I provide therapeutic services for neurodivergent children as a sole practitioner. By engaging my services, you agree to the following:

 

1. Therapeutic Services

• Therapy is provided for children and young people in a child-led and neuroaffirming manner.

• My role is to create a safe, supportive space for your child; I do not provide medical diagnoses.

• Progress in therapy varies for each child and cannot be guaranteed.

 

2. Consent, Parental Responsibility, and Confidentiality

• Written consent from a parent or legal guardian is required before therapy begins.

• If one parent with parental responsibility requests support, I will proceed on that basis. It is the responsibility of that parent to inform any other individuals with parental responsibility about the details of therapy, and to forward any information.

• Sessions are confidential. Information shared will only be disclosed when:  

            o  There are concerns for the safety of your child or others.

            o  I am legally required to share information.

• Parents may receive general updates within their child’s session; details of sessions remain private to protect the child’s space, unless safeguarding issues arise.

 

3. Appointments

• Sessions last up to a maximum of 1 hour.

• Please arrive on time; sessions cannot be extended if you are late.

• If you need to cancel or reschedule, at least 48 hours’ notice is required. Cancellations with less notice will be charged in full.

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4. Fees and Payment

• Session fees are £60 and must be paid at least 24 hours before the therapy session itself.

• Payment methods accepted: bank transfer.

• Missed appointments without notice will be charged in full.

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5. Safeguarding

• As a children’s therapist, I have a duty of care to safeguard children. If I believe a child is at risk of harm, I am required to follow safeguarding procedures, which may involve contacting relevant services.

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6. Communication and Crisis

• Non-urgent communication about scheduling can be made via email.

• Any other information, such as updates or progress in relation to therapy, can be shared within your child’s therapy hour.

• Please do not email for urgent matters.

• As a sole practitioner, I am unable to respond to requests at times other than during your child's therapy hour.

• I am not a crisis or emergency service. In the event of a mental health crisis, please call 111, 999, or go to your nearest Accident & Emergency (A&E) department.

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7. Ending Therapy

• Therapy may end when goals are met, or at the request of the young person, parent/guardian or therapist.

• A planned ending session is encouraged to provide closure for the child.

• Please note: the Zero Tolerance Policy will impact therapy coming to an end.

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8. Record Keeping

• Session notes are kept securely and in line with data protection regulations.

• Records are confidential and retained for the legally required period before secure disposal.

• I have an enhanced DBS

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9. Feedback

• If you have any feedback or concerns, please email me. As a neurodivergent sole practitioner, I will respond as soon as I possibly can.

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Agreement

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By signing the consent form, you confirm that you have read, understood, and agreed to these Terms and Conditions, and that you have read and agreed to all accompanying policies (Arrivals, Cancellation, Communication, Crisis, Initial Contact, Liability, Session Details, Termination of Contract, and Zero Tolerance).